From Macarena Tours we comply with the measures and guidelines established by the Institute for Spanish Tourist Quality (ICTE) for the reduction of infection by the coronavirus (SARS-CoV-2). They specify the requirements that, as professionals, we must meet for the exercise of our activity as tourist guides: requirements aimed at risk management, service and cleaning.
Therefore, the safety and hygiene measures established by the health authorities will be respected, which, as stated in the Official State Gazette, are based “on maintaining a minimum distance of at least two meters, or if impossible, the use of alternative physical protection measures, in accordance with the provisions of Order SND / 422/2020, of May 19.”
Regarding risk management, the number of people indicated by the authorities to form a group will be respected. In the case of a bigger group, the services of another guide will be used to provide the service to the entire group. In addition, the itineraries set by public bodies will be followed in order to avoid crowds.
The visitors must wear their corresponding masks, although they can contact us to try to supply them if necessary. The use of gloves is optional.
In the event that the use of headphones or radio guides is mandatory, or that the client requires it, these will be provided by Macarena Tours, carefully complying with the hygienic conditions established by ICTE.
Finally, the guide and anyone who is part of the group are urged to refrain from participating in the tour if they experience any symptoms of the disease, even on a mild case.