Terms and conditions
Legal information
Macarena Tours is a registered brand of tourist guide services that operates through the website https://macarenatours.com. In accordance with article 10 of law 24/2012 of July 11 on services of the information society and electronic commerce service, the owners of this website are Clara Nebrera Navarro and Víctor Fernández Cacho.
Terms of use
Website
The services and products presented here are subject to the following terms and conditions and apply to all users of this website.
The contents of this web page are published to inform the consumer about the guided services of tourist visits in the city of Seville and surroundings, although the information is subject to possible changes.
Contact through this portal, whether by email, phone or WhatsApp, serves to answer queries about the products and services offered here.
Tour reservations
Reservations policy
After the confirmation via email, and in order to guarantee your reservation, the client must advance a deposit of 40% of the total of the visit, at least 15 days before the start of the tour. The rest of the amount must be paid in the 24 hours prior to the start of the tour, or just at the beginning of the visit.
Cancellation policy
The cancellation of the guided tour must be communicated in writing through info@macarenatours.com at least 48 hours in advance. Otherwise, the client will lose the deposit made in favor of Macarena Tours.
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